Readers who have been following my artistic career for the last few years know that I prefer to use Fine Art America as my main print fulfillment partner. In the time I have been utilizing their services, however, I have never purchased one of my own prints. In fact, I have only seen one of my own prints from the company on a single occasion. To this date, I have never had a customer return a print to Fine Art America and with a 30 day “no questions asked” return policy, I have always had confidence in the products they were producing.
I recently had the opportunity to participate in an online contest designed to help Fine Art America promote its services through the use of the Twitter social-networking community. To my surprise, I achieved the number five position in the top 10 list of winners and received a $75 USD gift certificate.
After some deliberation, I decided the gift certificate was a great opportunity for me to purchase a print of my work in one of the more intriguing formats that Fine Art America offers and to discuss some elements of the purchase that have further solidified my confidence in maintaining Fine Art America as my main print fulfillment partner.
The purchasing procedure went very smoothly. I was able to easily select a print, choose a preferred format, and complete the transaction without any glitches. The only anomaly was that I still had to enter a credit card number even though the transaction total was zero dollars. This, however, is easily understandable since zero dollar transactions probably very seldom occur on the site.
Immediately following the purchase, I was sent a very professionally produced confirmation email. I was later notified when the package had shipped and when delivery was to be expected. This part of the process was pretty much standard for an eCommerce purchase but it is very nice to see that Fine Art America adheres to standard practices.
The print I had selected was entitled “Out of the Darkness” and is one of my all-time favorite paintings. The original belongs in the collection of one of my regular collectors and I have always missed the piece. Out of curiosity, I decided to have the print produced on metal so I could see how my work translates to this unusual substrate.
The piece was shipped in a white box that was 18″ x 24″ x 3″ (45.72cm x 60.96cm x 7.62cm) in size and gave ample room for protective shipping material and the 12″ x 16″ (30.48cm x 40.64cm) print. The piece was a nearly flawless reproduction of my original work but had a glossy finish which made it look as if it were under glass. The back of the piece had a rectangular wooden stand-off adhered so it would not be right against the wall, had a sawtooth hanger, and a small package of additional mounting hardware. The final product was very professionally produced and I couldn’t be happier. I would highly recommend Fine Art America to anyone interested in purchasing very nicely reproduced artwork.
As you can tell, not only was I pleased with the entire purchasing process, I was also very happy with the final product I received. This experience not only solidifies my decision to keep Fine Art America as my primary print fulfillment partner, it also gives me confidence in the company, their attention to detail, and assures me that customers who are interested in my artwork will be treated appropriately.art, business, ecommerce